Work out what Twilio Segment actually costs at your MTU volume. Enter your monthly tracked users to get the Connections bill, or enter a budget to see how many MTUs it buys, with the three overage tiers applied.
| Input | Result |
|---|---|
| 5,000 MTU | $120.00 / month ($1,440.00 / year at list) |
| 25,000 MTU | $300.00 / month ($3,600.00 / year at list) |
| 50,000 MTU | $575.00 / month ($6,900.00 / year at list) |
| 150,000 MTU | $1,625.00 / month ($19,500.00 / year at list) |
| 600,000 MTU | $6,125.00 / month ($73,500.00 / year at list) |
| Plan / tier | Price | Note |
|---|---|---|
| Free | $0 / month | 1,000 visitors / month included |
| Team, base | $120 / month | first 10,000 MTU included |
| Team, 10,001 to 25,000 MTU | $12 per 1,000 MTU | tier 1 |
| Team, 25,001 to 100,000 MTU | $11 per 1,000 MTU | tier 2 |
| Team, above 100,000 MTU | $10 per 1,000 MTU | tier 3 |
| Business | custom, contact sales | no published rate |
| Customer Data Platform | custom, contact sales | no published rate |
Checked 2026-10-16 against the Twilio Segment Connections pricing page and the Twilio support article on MTU overages. Free is capped at 1,000 visitors per month permanently; above that you need Team.
The Team base fee of $120 per month (including the first 10,000 monthly tracked users) and the three overage tiers, $12 per 1,000 MTU between 10,001 and 25,000, $11 between 25,001 and 100,000, and $10 above 100,000, are published by Twilio on two separate official pages. The support article also works an example: 50,000 MTU comes to $120 + 15 × $12 + 25 × $11 = $575. This calculator reproduces that figure exactly, which is how we checked it. Checked 2026-10-16.
One number on Twilio's own page disagrees, and we did not hide it. The summary line at the top of the Connections pricing page says overage is “+$10/mo for 1,000 monthly visitors”. The detailed table on that same page, and the support article, both give the three-tier $12 / $11 / $10 schedule. We follow the two sources that agree and that supply a worked example; the flat $10 figure is the simplified summary and would over-state cost below 100,000 MTU.
The annual discount starts at zero. Twilio states annual billing lets you buy MTUs at a lower rate and that you can “save up to 20% annually”, but no schedule of discounts is published. So the field defaults to 0%, which over-estimates rather than under-estimates. Put in whatever your contract gives you.
What is deliberately not priced here. The Business tier of Connections and the Customer Data Platform tier (Connections plus Unify and Engage) are both quoted custom, no published rate exists, so no honest calculator can price them. Add-ons such as Protocols, professional services, and any overage above an annual committed volume are also excluded.
This is an estimate, not a quote. Not a Twilio tool and not affiliated with Twilio Inc. Segment and Twilio Segment are trademarks of Twilio Inc.; the names are used only to identify which product is being estimated.
It depends entirely on monthly tracked users. The Free plan covers 1,000 visitors a month at $0. The Team plan starts at $120 a month and includes the first 10,000 MTUs; beyond that you pay per 1,000 MTU on a sliding scale, $12 up to 25,000, $11 up to 100,000, then $10 above that. So 25,000 MTU is $300.00 a month and 50,000 MTU is $575.00.
Only the MTUs above the 10,000 included in the base fee are charged, and they are charged in tiers rather than at one flat rate. For 50,000 MTU: 15,000 MTU fall in the $12 tier ($180) and 25,000 fall in the $11 tier ($275), plus the $120 base, $575.00 a month. Twilio publishes this exact worked example, and the calculator above reproduces it.
About 43,182. The first $120 covers 10,000 MTU, leaving $380: that buys 15,000 more at $12 per 1,000 ($180) and then about 18,000 at $11 per 1,000 from the $200 left over. Put your own number in the budget field above to work it out for any amount.
Yes, and it stays free, it is not a trial. It covers 1,000 visitors per month, 2 sources and one warehouse destination. Twilio suggests moving to Team once you pass 1,000 visitors, need unlimited sources, want twice-daily syncs, or need public API access. The Team plan itself has a 14-day free trial.
Twilio says annual billing lets you buy MTUs at a lower rate and that you can save up to 20%, but it does not publish the discount schedule for each volume. Because we could not verify a specific percentage, this calculator defaults the discount to 0% and gives you the field to enter whatever your contract says. Note that exceeding your committed MTUs on an annual plan can still add charges.
No. Both the Business tier of Connections and the full Customer Data Platform (Connections with Unify and Engage) are quoted custom, with no published rates. Publishing a number for them would mean inventing one, so this calculator stops at the Free and Team tiers where the rates are public.